Incident Management in Dallas Texas
If you are involved in an accident or just a complicated situation, we can help. Light, Medium, or heavy duty – we have everything needed to handle and manage the recovery and cleanup or the worst incidents life can throw at you. Rollovers, jack-knife, high-center, vehicle fires. With our experience and equipment, our State certified and insured operators will take care of the problem. They have the knowledge and discipline to respond to any traffic incident and clear it safely and quickly.
Our Incident Management team brings their experience and training to each scene. Their expertise increases the safety of our operators, the emergency responders, and motorists passing by or involved in a crash. They can also reduce the negative effects on traffic while working to quickly clear the crash site. We can also address fuel, oil, or coolant spills as needed.
Depending on the needs they find at an accident we have Light, Medium, and Heavy duty recovery equipment complemented by skid steers, front end loaders, and fork lifts. We offer load disposal and/or storage at one of our 24/7 monitored lots, along with the possibility of cold storage as needed.
Our Incident Management team is proud to one of the few in North Texas that have the training and certifications in Traffic Incident Management. They are able to use their years of experience and training to clear any accident scene are any major interstate or residential roads.
Customer Reviews
Excellent service. The guy knows what he's doing, and he does great work.
This was an interesting experience, not bad, just interesting. I was asked to get an inspection from the Dallas County Auto Theft Department for an out-of-state vehicle we were bringing into Texas, but I was directed to this location, HBL Towing. Luckily, I got great instructions from Liz who setup the appointment. She told me to stay in my vehicle when I arrived. There were Sheriff's officers there who directed me into the inpound lot. I was a little cautious so let me explain the process, the portion that was not explained to me. - When you arrive a Sheriff's Officer will approach you - They will ask for your reason to be there - They will direct you to the inpound lot - The officer(s) will ask you to leave the keys in the ignition and to leave the vehicle - They will ask you to walk back to the front and hangout. This part was not clear to me. He said "If I wanted to, I can go into the purple door." I actually needed to into the purple door, that is the waiting room where you will be called. - Someone (Liz in my case) calls your vehicle make and model from the small window, then you get approach the window to pay your $40. You will be asked to ensure the VIN matches what they located in the 68A form It's an easy process but it was just not clear. Then ending up at a Towing location for a Sheriff's department Auto Theft inspection made it even more suspicious to me. But at the end, it was a quick process and Liz and her team, the North Texas Auto Theft Task Force Dallas County Sheriff’s Department were great 👍👍 Take note, there is no public restroom here 😊
Rusty Casey and Kayla are the best hardworking and good customer service skills I have ever seen at a tow company! Great job guys!!!
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